We hope you love your purchase, but if you are not happy for any reason a refund will be made to your original account of your payment. (Please refer to the Returns Credit Policy below).
All returns must include the original receipt and be postmarked as sent within 30 days of the item’s delivery.
Items must be presented in new condition with original packaging and must not have been washed. The shipping fees and the returned products’ related costs shall be responsible by customers except for faulty items on arrival. Please note that sale items are final sale.
Products that meet the return/exchange requirements will be exchanged or refunded after we have examined the returned product.
Please note that the whole return process may take up to 4 weeks.
Returns that do not meet our policy will not be accepted and sent back to the customer. If you have any questions please contact our Customer Care team by emailing customer care. We will be happy to answer any questions:
tamaleialuxe@gmail.com
